I wanted to send you a short note to commend the EPS for the extremely valuable service they have provided to us over the past few years. I thought it timely to send you the mail as we complete a tender with your team for media which we have tried and failed to do successfully on our own in the past.
Like many in the public sector we had been sinking under the load of achieving compliance with public procurement rules – which as you know pose particular problems in the laboratory space. Your team has provided invaluable help to us over the past few years, and in the last year in particular. I cannot praise the work being done by your team enough. The professionalism, communication, depth of knowledge and problem solving stand out to me as real examples of the kind of excellence we should all be striving for in the public sector. This goes beyond just my opinion – there is objective evidence to hand. Examples include successful C&AG audits of tenders carried out, group tenders that allow for greater efficiency and savings due to aggregation, networking of PSBs involved in the area and completion of tenders within target times. I might also add that these comments don’t just reflect my experience alone – they accurately reflect the experience of others on the various evaluation teams we have had.
I am writing to let you know that today is my last day with DIT/ESHI. There is a new person being appointed as the Academic Leader so I expect he will be in contact with you early in the New Year because ESHI needs at least one more Tender (approx. total of €120k) for lab equipment.
I want to convey my sincere thanks to you and your team in EPS; you were always so professional, efficient and patient. I really appreciate your help with our Tenders, it seems almost easy now because you have such a great team, protocols in place, etc.
It was a pleasure work with you, Neil McCarthy, David Keane and Gerry Kennedy
It was great to work with you. The service was swift, practical, supportive, efficient and got the job done with a good result. I would be happy to recommend it for future purchases.
IT Sligo have in the past engaged the services of the EPS regarding procurement.
They have given us prompt, efficient and excellent advice on different aspects of tendering. To be able to ring them and get this advice has many times proved invaluable to us.
Their knowledge in all areas of procurement is so extensive, both in dealing with national tenders and the OJEU. They also have a bank of experience and are so willing to share their knowledge and expertise with our staff.
Their professional approach combined with common sense and willingness to assist has proved a clear winner to us.
To know we can contact them instantly and get a reply almost instantly is a huge plus.
I would recommend their services to any of my counterparts in other IT’s or Universities.
We are aware it is a team effort with the EPS, but would like to on an individual basis, particularly thank Neil McCarthy and John Redfern for their support over the past year.
Mary Immaculate College recently availed of the services of Education Procurement Service (EPS) for a tender for Insurance Services at the College.
We found the services of the EPS to be of huge benefit to the College in arranging a timely, well specified and well organised public procurement process. EPS staff were at all times very professional and attentive in their support of this process and kept the College well informed at all stages.
I have no hesitation in recommending the services of EPS and plan to work with them again in the future.